Asana

Manager, Customer Success

ChicagoPosted 2 days ago
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Pay posted by Asana

Market pay for sales representatives of services in United States

25th percentileMedian75th percentile

Per year, across all employers in this occupation. This figure is not from Asana.

Source: Text of the Asana job posting; US Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025.

Job description preview

From Asana’s original posting

Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen the usage of the whole work graph, resulting in delivering unmatched value with scalability and consistency. We strive to help all of our customers, across countries, industries, and functions, get off on the right foot and continue to get the most value out of Asana over time. As a Manager, Customer Success (L7), you will lead our Enterprise Accounts team, taking ownership of the health, growth, and strategic value delivery of our most critical enterprise customer relationships. Reporting to Customer Success leadership, you will coach and develop a team of Enterprise Customer Success Managers, build scalable programs that drive adoption and AI consumption, and serve as a key cross-functional partner across Sales, Product, and Enablement. You will bring people leadership, operational excellence, and customer obsession to drive AI-driven transformation across our enterprise portfolio. This role is based in our Chicago office with an office-centric hybrid schedule. The…

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