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From Grab’s original posting
Job Description: Get to Know the Team GrabFood, a food delivery platform in Southeast Asia, is looking for an Account Management Specialist to join our team in Thua Thien Hue, Vietnam. Get to Know the Role You will manage our merchant partners, ensuring their success on the GrabFood platform. You will report to Manager, Key Account Management - Expansion You will work onsite at Da Nang city. The Critical Tasks You Will Perform • You will manage a portfolio of important merchants with a focus on building lasting relationships and increasing profitability/revenue. • You will communicate with important merchants for merchant-funded promo programs, partnerships, new products, and new features. • You will identify bottlenecks and potential issues related to merchant operations and provide solutions to these issues. • You will improve growth of important accounts by analyzing data and developing plans to increase profitability/revenues aligned with country targets. • You will implement business improvement projects to create value for both merchants and Grab. • You will evaluate strategic and partnership opportunities, performing a broad range of quantitative and qualitative analyses. •…
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