LCL Agent

Job description preview

From Maersk’s original posting

We are looking for a proactive and detail-oriented individual with strong ownership, operational discipline, problem-solving ability, and customer focus. Previous experience in freight forwarding, logistics, ocean freight, or LCL operations is preferred. Key Responsibilities • Manage end-to-end operational execution of LCL shipments in Indonesia. • Coordinate shipment activities with customers, CFS/warehouse operations, vendors, carriers, and internal stakeholders. • Ensure timely and accurate shipment coordination, documentation, milestone updates, and shipment visibility. • Communicate shipment status and operational updates to customers and stakeholders. • Support billing readiness and ensure shipment files are completed accurately. • Handle shipment exceptions, operational issues, and service recovery activities. • Deliver reliable shipment execution and a strong customer experience. Requirements • Bachelor's Degree in Logistics, Supply Chain, Business, or a related field. • Minimum 2 years of experience in LCL Operations, Freight Forwarding, Ocean Freight, or related logistics operations. • Experience handling Ocean Freight shipments within a freight forwarding environment. •…