Transfer Agency, AVP

Job description preview

From State Street’s original posting

Who we are looking for At this level you will be required to demonstrate a comprehensive knowledge of the Funds Industry and take a lead role in the management of the department. You will be expected to direct and plan the department’s activities with a major focus on department strategy, change management, resource planning and development, client relationship management and risk reduction. What you will be responsible for LEADERSHIP • Responsible for the setting and achievement of specific department performance targets and objectives • As a member of the senior management team lead, direct and manage the department • Exercise operational oversight within the department and make sound operational decisions • Contribute to the development of the organisation in terms of financial planning, business strategy, service offerings and HR policies CLIENT RELATIONSHIP • Ownership, management and development of strong client relationships • Handle and resolve complex or unusual operational and managerial problems that are referred from above and below • Ensure that procedures, policies and processes are adhered to so that a high quality service is delivered to the customer. Drive…