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Market pay for sales representatives of services in New York, United States
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Source: US Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025.
Job description preview
From MongoDB’s original posting
Our CS Operations team, part of our broader Customer Operations team, strives to help our Customer Success organization scale and grow faster. This function will act as a key business partner to the leaders of our Customer Success team. Your responsibilities will range across a variety of strategic initiatives including piloting and scaling up new projects, analyzing data to come up with meaningful business insights, and optimizing processes. We are looking for an experienced professional to help us lead this global team. You will be responsible for learning the ins and outs of MongoDB’s Customer Success function, play a critical role in building relationships with the senior leadership team, and drive forward initiatives that will help us unlock sales revenue. The ideal candidate understands what makes our Customers successful and makes a Field team thrive, has a strong interest in analyzing data to understand the business and drive impact, and thrives in shaping narratives that are conducive to helping our teams grow. The Opportunity As a Manager of Customer Success Operations, you will: • Lead a team of analytical and operational business partners that are aligned to the CS…
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