AI Product Trainer

Job description preview

From Reuters’s original posting

Job Description Are you excited about artificial intelligence (AI) and looking for a career in legal technology? Thomson Reuters is looking for an enthusiastic AI Product Trainer to join our Customer Training Team in Australia and New Zealand (ANZ), focused on legal. You’ll work closely with our sales teams to help customers adopt our AI-powered legal software and get the most from it. You’ll learn from experienced trainers while building your own skills in customer onboarding, training delivery, and account support. This is a great opportunity for someone who wants to grow in customer success and training. Key Responsibilities In this opportunity as an AI Product Trainer, you will: • Support Customer Training: Help run onboarding and training sessions so customers feel confident using our software. You’ll work alongside senior trainers and help tailor programs to meet specific client needs. • Build Customer Relationships: Take part in regular check-ins, learn about customers’ goals, and identify opportunities for further training. • Help With Research: Support customers with their research queries and show them how to get the most value from our products and services. • Share…