Marine Outboard Technician / Service Manager

Role Title: Marine Outboard Technician / Service Manager

Role Type: Contractor

Location: Remote

micro1 is engaging Marine Outboard Technician / Service Managers to contribute their specialized knowledge to a customer project addressing a range of marine engine diagnostic and service scenarios. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required - your domain knowledge is what matters.

Scope of Work

• Evaluate and provide detailed technical responses to scenarios involving outboard engine no-starts, overheating, and performance issues.

• Analyze EFI fault codes, fuel and ignition system anomalies, and cooling system malfunctions in various outboard brands (Yamaha, Mercury, Suzuki, Honda, BRP).

• Review rigging, propping, and repower recommendations for correctness and completeness based on real-world case studies.

• Assess lower unit and gearcase issues, offering insights into common causes, repair techniques, and best practices.

• Examine service documentation and warranty cases, identifying gaps or confirming adherence to OEM guidelines.

• Deliver written and verbal explanations that clarify complex service and diagnostic processes for a technical audience.

• Contribute to the creation of robust knowledge bases, training materials, and scenario assessments for AI learning.

Preferred Qualifications

• Extensive hands-on experience with outboard engine diagnostics, including EFI, ignition, fuel, and cooling systems.

• Proficiency in rigging, repower procedures, and routine service protocols across multiple outboard brands.

• Strong familiarity with OEM service procedures, warranty documentation, and technical guidance documents.

• Demonstrated ability to assess and articulate correct service recommendations for diverse engine platforms.

• Excellent written and verbal communication skills, with attention to technical accuracy and clarity.

• Current or past role as an outboard technician or service manager within a dealer or OEM service network.

• OEM Master Technician certification (Yamaha, Mercury, Suzuki, Honda, BRP) is a strong plus.